Privacy Policy
Last updated: 7 September 2025
Privacy Policy
Please read this policy carefully to understand how we handle your personal data.
1) Data Controller
Siam Innovator Co., Ltd. (Jur. No. 0735568000526), 42 Moo 1, Krathum Lom, Sam Phran, Nakhon Pathom, Thailand ("Company") acts as the data controller for SIAM HUMAN / SIAM NOVA and related services. You can contact us regarding data protection at [email protected].
2) Scope
This policy applies to the websites, applications, and services of SIAM HUMAN / SIAM NOVA, including Single Sign-On services (such as Siam ID / SME ID) and other services that reference this policy.
3) Data We Collect
We may collect personal data such as identity and contact details, account information, company and employee information, work and attendance records, usage logs, and technical data that are necessary to operate and secure the services.
4) How We Use Data
We process personal data to provide and operate HR and related services, improve and develop features, maintain security and fraud prevention, comply with legal obligations, and respond to your inquiries and support requests.
5) Disclosure to Third Parties
We may disclose data to infrastructure and hosting providers, security and monitoring providers, analytics vendors, and other technical partners as necessary for service delivery. Such parties are bound by confidentiality and security obligations.
6) Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law and limitation periods. When data is no longer needed, we will delete, anonymize, or otherwise handle it in a secure manner.
7) Security Measures
We implement technical and organizational measures such as TLS encryption in transit, role-based access control, logging and monitoring, and regular backups, in line with industry standards and applicable data protection laws.
8) Your Rights
Subject to applicable law, you may have the right to request access, copies, correction, deletion, restriction or objection to processing, data portability, and withdrawal of consent. You can exercise your rights by contacting us using the details provided in this policy.
10) Note on Payments and Refunds
This policy focuses on personal data processing. Details regarding service fees, billing, and refunds are described in our Terms of Service. In particular, the Company maintains a strict non-refund policy: all payments and subscription fees are non-refundable as clearly stated in the Terms of Service.
11) Changes to this Policy
We may update this Privacy Policy from time to time to reflect operational, technical, or legal changes. Where appropriate, we will notify you through the services or other suitable channels.
12) Contact
If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact Siam Innovator Co., Ltd. at [email protected].